Non-urgent advice: Please Note:
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Patient Access
Please note: you can now book a variety appointments online
From 1 March you can contact us online if you need help with a non-urgent medical or admin request:
Non-urgent advice: Clinics
Baby Clinics – We offer a Baby Clinic on a Monday from 2pm – 3pm.
There will be one doctor who will have BOOKED appointments – please ring the surgery to book an appointment.
Family Planning Clinic – There are appointments available Wednesday and Tuesday afternoons.
To book with Dr Makepeace and the Nurse Practitioner – please contact Reception to book.
To make an appointment please ring 01562 757377 or ask at the desk.
You can now register for our On-line Booking System please click the link above to Register for this service
Appointments are usually made for 10 minutes and are for one patient only. If you think your problem may take longer, please ask for a double appointment when booking.
Missed Appointments
We are monitoring missed appointments and frequent non-attenders will be contacted by one of the Partners and may be asked to register with another practice.
Urgent Appointments
In case of requiring an urgent appointment during the day ring 01562 757377. An Advanced Nurse Practitioner will triage your call and if necessary will arrange an appointment with either themself or a GP.
If you are struggling with your mental health, you can receive immediate help and advice through many services online or over the phone.
Find out more here: Where to get urgent help for mental health – NHS.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
We have an automated Check and Cancel line on our phones, where you can check the date and time of your appointment, and cancel if necessary. This will avoid you waiting in the queue to speak to a receptionist.