DNA (Did Not Attend) Policy

Please note the practice has a strict policy for missed appointments. A doctor will write to you if you miss appointments without notifying Reception that you wish to cancel the appointment.

There are a number of ways to cancel appointments:

  • Telephone Reception on 01562 757377
  • E mail – [email protected]
  • Register for on line access for booking / cancelling appointments and ordering repeat medication.

We ask that you help us to ensure there are no wasted appointments.

There are automatic doors for wheelchair access to the Hume Street Medical Centre. There is also a lift for access to the first floor. We have a large car park at Hume Street Medical Centre which is for the use of patients attending the medical centre only, not for visits to the hospital.

You can now contact us online if you need help with a non-urgent medical or admin request we will respond within 5 working days.

Follow this link: https://florey.accurx.com/p/M81005