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Hume Street Medical CentreHume StreetKidderminsterWorcestershire, DY11 6SFTel: 01562 745715
Please be assured that once we do receive details of when the vaccine will be available to us, we will be contacting patients in line with government guidance, to invite you to book your vaccination.
Please do not contact us, but wait for us to contact you.
50 – 64 Year Old Flu Vaccination - please follow link for information
If you have an appointment at the Surgery you will need to wear a face covering from Friday 24 July 2020.
From 3 August 2020 there will only be one baby clinic a week on a Monday.
There will be 2 doctors who will have BOOKED appointments, there will no longer be a walk in clinic.
From 1 August 2020 this will no longer be a walk in clinic.
There will be appointments available to book with Dr Makepeace and the Nurse Practitioner - please contact Reception to book.
To make an appointment please ring 01562 757377 or ask at the desk.
You can now register for our On-line Booking System please click the link above to Register for this service
Appointments are usually made for 10 minutes and are for one patient only. If you think your problem may take longer, please ask for a double appointment when booking.
In order to help manage the increasing demand for appointments we operate a triage system whereby a qualified Advanced nurse Practitioner talks to a patient initially by phone in order to assess the patients needs. After this has occurred the ANP will decide to either:
It is important to note that the advice given will be on the information given by the patient and it is therefore important to ensure that the Advanced Nurse Practitioner is aware of all the facts. If the condition gets worse it is important that you contact the ANP / practice immediately.
From 1 October 2018 in addition to the practice’s normal opening hours, and additional surgery opening times as stated on our website, you can also book an appointment to see a local clinician in the evenings or at the weekend in Kidderminster.
GP practices are working together to provide improved access appointments to our patients. This means that your improved access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only.
These appointments are pre-bookable by contacting the surgery during our opening times – our receptionists will help you to find a convenient appointment.
Our Baby Clinic is on Mondays 2.00-3.00pm - please ring the surgery to book an appointment. This is no longer a drop-in clinic.
Wednesday pm - please ring the surgery to book an appointment. This is no longer a drop-in clinic.
We are monitoring missed appointments and frequent non-attenders will be contacted by one of the Partners and may be asked to register with another practice.
You may like to register for our Text Reminder service - please let us have your mobile number and then we will send you a text to remind you of your appointment.
In case of requiring an urgent appointment during the day ring 01562 757377. A practice doctor is always on duty between the hours of 08:00 and 18:30 on weekdays.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
If you are too ill to visit the surgery, please ring the surgery on 01562 757377. Except in an emergency, you should ring before 10:30.
On Monday to Friday between 08:00 until 18:30, you will be answered by a member of our reception staff. At all other times you will be given the number of the Out-of-Hours Service Tel: 111.
In either case, the receptionist or nurse practitioner who answers the telephone will ask for details of the problem. If you think the visit is urgent or you are particularly worried please say so.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)