Book your next appointment at the surgery online:

There is now a simple and easy way to do this; it is especially useful during those times when the telephone lines are busy or the practice is closed.

Appointments Online offers simple instructions and prompts to make sure that it is easy for you to book, view or cancel appointments – online – regardless of the time of day (or night).

Using the internet, you can search for and view a range of available appointments; then just book the one which is most convenient for you!

Other features

Order repeat medication online:

You can make requests for repeat prescriptions - without having to visit the practice.  Once the request has been processed (the time it takes varies from practice to practice), you can then call at the practice to pick up the prescription or (if they have such an arrangement) have your nominated pharmacy collect it from the practice for you.

Leave messages:

You can leave a message which will be forwarded to your practice.  For example, it may be convenient for you to enquire about flu vaccinations or details of travel clinics or other specialist sessions.   All you have to do is select the option ‘Leave a message’.  The message will be made available to the practice via a secure link.  NB: If your message is sent ‘out of hours’, there may appear be a delay in the practice responding – as their staff will first see it during the next working day – so this option is best used for non-urgent matters.  As always, if your query is urgent – you should contact the practice in person or by phone; if it is ‘out of hours’ – contact their emergency service.

Before you can start booking appointments with your surgery or use any of the other features, you must, first register your details with your practice, so that you can be provided with a unique login username and password.

NOTE: your personal information is kept safe and secure when using Appointments Online.

This is simple to do – simply follow the instructions below.

To register:

1.     At your practice, ask to register for Appointments Online.  You will be given a unique username and password – along with details of how to gain access to the website.

2.     On your computer, using your internet browser and the URL provided, go to the practice website.

3.     Login – using the username and password with which you have been provided.  Note: for security purposes, if the information is not accurately entered, you will not be allowed access.

You can now start using Appointments Online!

Once logged in, you can book, view and cancel appointments.

When you book an appointment this way, you will receive confirmation immediately.  There is no need to confirm it by phone or email – just make sure that you arrive promptly on the day!

Further information

Should you have any questions or comments about using Appointments Online, you should contact the reception staff at your practice; they will do their best to be of assistance.